QI Basics: Change Management Models and Tools

Reviews popular change management models and tools, including: • Organizational Equilibrium and the Force Field tool • The Eight Steps to Change • The SWITCH Model – Lessons from a Change Analogy Slides PDF: www.stratishealth.org/documents/QI-Basics-Change-M… Series resources available at www.stratishealth.org/expertise/quality/QIBasics.h…