Strategies for 100% CUSTOMER RETENTION
2.5 هزار بار بازدید -
4 سال پیش
-
#CustomerRetention
#CustomerRetention #CustomerSuccess
Join Irit Eizips, CEO of CSM Practice, and Tiffany Morin, VP, Customer Success & Location Platforms of Gimbal as they address the strategies for 100% customer retention and repeat sales and understand how the success of any business depends on its relationships with its customers.
Watch this video to get a full understanding of Strategies for Customer Retention and Repeat Sales:
00:00 Intro
01:22 COVID-19 at Gimbal
02:39 Digital Channels
04:46 Change at-risk forecasting
05:33 Short-term concession
06:03 Factor Prioritizing Accounts
06:40 Renewal date
08:58 Increase High-touch Model
09:45 Customers Reaction in Pandemic
11:53 Potential Health of Customer
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
BONUS RESOURCES:
📑 Read more about Customer Retention:
https://csmpractice.com/achieve-custo...
📑 Level up your Customer Success Strategy during the COVID-19 crisis. You can get the infographic mentioned in the video by visiting our website:
https://www.csmpractice.com/infograph...
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
Whenever you’re ready... here are 3 ways I can help you build, optimize or scale your customer success practice:
1. Grab a free copy of our Customer Success templates and infographics
We’ve created a resource library for you to gain easy access to best practices and benchmark data. https://www.csmpractice.com/resources
2. Subscribe to our CSM Practice newsletter
Subscribe to our CSMP newsletter and join a community of executives and business professionals dedicated to elevating their customer success game. https://www.csmpractice.com/newslette...
3. Work with our team privately
If you are an executive working for a tech company, and you would like to work with our team to take your go-to-market growth strategy from ordinary to extraordinary using customer success methodologies … Just submit the 'Contact Us' form … let us know what are the key challenges you have working with clients, what you’d like us to work on together, and we’ll send you more details. https://www.csmpractice.com/cs-consul...
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
LEARN MORE ABOUT CUSTOMER SUCCESS
with these free resources:
📌 Subscribe to CSM Practice YouTube channel:
https://www.youtube.com/csmpractice?s...
📌 Listen to our Podcast:
https://www.csmpractice.com/podcast
📌 Follow us on TikTok:
https://www.tiktok.com/@csmpractice?l...
📌 Sign up to receive our Weekly Newsletter:
https://www.csmpractice.com/newslette...
📌 Download CS Templates and Infographics:
https://www.csmpractice.com/resources
📌 READ our Customer Success BLOGS:
https://csmpractice.com/blog
📌 FOLLOW us on LinkedIn:
LinkedIn: csm-practice
📌 FOLLOW us on TWITTER:
Twitter: csmpractice
Join Irit Eizips, CEO of CSM Practice, and Tiffany Morin, VP, Customer Success & Location Platforms of Gimbal as they address the strategies for 100% customer retention and repeat sales and understand how the success of any business depends on its relationships with its customers.
Watch this video to get a full understanding of Strategies for Customer Retention and Repeat Sales:
00:00 Intro
01:22 COVID-19 at Gimbal
02:39 Digital Channels
04:46 Change at-risk forecasting
05:33 Short-term concession
06:03 Factor Prioritizing Accounts
06:40 Renewal date
08:58 Increase High-touch Model
09:45 Customers Reaction in Pandemic
11:53 Potential Health of Customer
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
BONUS RESOURCES:
📑 Read more about Customer Retention:
https://csmpractice.com/achieve-custo...
📑 Level up your Customer Success Strategy during the COVID-19 crisis. You can get the infographic mentioned in the video by visiting our website:
https://www.csmpractice.com/infograph...
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
Whenever you’re ready... here are 3 ways I can help you build, optimize or scale your customer success practice:
1. Grab a free copy of our Customer Success templates and infographics
We’ve created a resource library for you to gain easy access to best practices and benchmark data. https://www.csmpractice.com/resources
2. Subscribe to our CSM Practice newsletter
Subscribe to our CSMP newsletter and join a community of executives and business professionals dedicated to elevating their customer success game. https://www.csmpractice.com/newslette...
3. Work with our team privately
If you are an executive working for a tech company, and you would like to work with our team to take your go-to-market growth strategy from ordinary to extraordinary using customer success methodologies … Just submit the 'Contact Us' form … let us know what are the key challenges you have working with clients, what you’d like us to work on together, and we’ll send you more details. https://www.csmpractice.com/cs-consul...
◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️◽️◾️
LEARN MORE ABOUT CUSTOMER SUCCESS
with these free resources:
📌 Subscribe to CSM Practice YouTube channel:
https://www.youtube.com/csmpractice?s...
📌 Listen to our Podcast:
https://www.csmpractice.com/podcast
📌 Follow us on TikTok:
https://www.tiktok.com/@csmpractice?l...
📌 Sign up to receive our Weekly Newsletter:
https://www.csmpractice.com/newslette...
📌 Download CS Templates and Infographics:
https://www.csmpractice.com/resources
📌 READ our Customer Success BLOGS:
https://csmpractice.com/blog
📌 FOLLOW us on LinkedIn:
LinkedIn: csm-practice
📌 FOLLOW us on TWITTER:
Twitter: csmpractice
4 سال پیش
در تاریخ 1399/05/08 منتشر شده
است.
2,516
بـار بازدید شده