Introduction to OTRS ITSM 3.0

This short fly-by introduction to OTRS ITSM should help you understand how ITSM can help you to solve your IT woes.

For additional information, go to http://www.otrs.com/en/products/itsm/... OTRS Groups homepage and read more.

Check out the OTRS project page http://otrs.org/ and sign up for our community services.

http://forums.otrs.org/ - User Forums
http://otrs.org/lists/ - Mailing Lists
http://faq.otrs.org/ - Knowledge Database (FAQ)
http://bugs.otrs.org/ - Bug Tracking
http://otrs.org/ - Brainstorm / Ideas

• #science_technology
• #product_introduction
• #product_screencast
• #itil_service_desk
• #itsm_solution
• #change_magnagement
• #sacm
• #otrs_itsm
• #itsm_3