How to Write KPIs – 4 Step Approach

Cascade Strategy
Cascade Strategy
56.9 هزار بار بازدید - 6 سال پیش -
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With the confusion that surrounds KPIs, it’s about time we dedicated a post to explain how to write them. KPIs are a necessary component of managing any business, whether public, private, or non-profit. This is because KPIs allow you to determine whether you’re behind, on track, ahead, or have achieved your objectives. Possessing knowledge on how to write KPIs is extremely valuable for any business professional. So, if you need a hand to get going, follow our 4 step approach to writing KPIs:

1 - Determine key business objectives
2 - Define success
3 - Decide on measurement
4 - Write your SMART KPIs

Note –

At this point, I should mention that when I use the term ‘business objectives’ in this article, I’m referring to the purpose of your actions. While some may argue that this should be called a goal rather than an objective, I would argue that the terminology is not as important as the concepts they represent. As long as the concept behind each term is well understood in your organization, there is no reason to change your terminology (even if your terminology doesn’t match that of our post – as long as the concepts do).

Don’t copy your KPIs straight from someone else’s list

While there’s a wealth of KPI examples available online – scrolling through industry lists, picking out a KPI and attempting to force it into your strategy won’t do you any favors. Why? Well, KPIs should be developed to contribute to achieving a specific goal or objective. If they’re not developed with a specific objective in mind, they run the risk of stealing attention, time, and money from KPIs that actually help to achieve business objectives. The best KPIs for YOUR business are designed by starting with YOUR specific business objectives. Now, this is not to say all the content available on KPI examples is useless because it’s definitely not – it’s actually an important resource. But, searching through KPI examples shouldn’t begin till AFTER you have determined your key business objectives.

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6 سال پیش در تاریخ 1397/11/28 منتشر شده است.
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