Remington 700 Trigger Problem

** The video that led to the 11 April 2014 Remington 700 recall. ** (Read remarks below for explanation) Rifle purchased in November 2009. - X-Mark Pro Trigger has NEVER been adjusted - Sighted in summer 2010 and summer 2011 in preparation for fall 2011 hunting season - no issues or problems. - Shot a deer on a warm day in November 2011 without incident - No problems summer 2012 during multiple sight-in sessions. - COLD day, November 2012, rifle discharged when moving safety lever from Safe to Fire. -- Could not duplicate the problem after numerous attempts in my home using Snap Caps and on the rifle range summer 2013 under controlled conditions - COLD day November 2013, rifle fired a second time while moving safety lever from Safe to Fire -- This was the last time live rounds have been loaded in this rifle. -- Could not duplicate problem in my home using Snap Caps - Surmised COLD temperatures may be affecting the metal or some other component in the trigger assembly -- Tested theory by placing rifle in garage where temperature was approximately 10 degrees (roughly the temperature during my hunts where discharges were experienced). -- This caused the rifle to dry-fire (using Snap Caps) when placing the safety lever from Safe to Fire. -- Allowed rifle to warm to room temperature once again - problem could not be duplicated -- Cold temperatures definitely affect the trigger system!!! -- I assume Remington could not duplicate the problem in their factory while they investigated the history of trigger problems due to the 72 degree or so temperatures there and not testing the effects of COLD temperatures - Took rifle to a gunsmith (who was once Remington certified). -- Gunsmith inspected rifle and was not able to identify problem -- He recommended sending it back to the Remington factory 30 Dec 2013 - I created this video and wrote an information paper outlining my rudimentary experiment and identifying the issues with the Remington 700 X-Mark Pro trigger, suggesting Remington COOL their rifles then re-test the trigger groups. -- Of note, after I finished producing this video, my rifle mis-fired (using Snap Caps) two additional times in the COLD garage. - 19 Feb 2014 - Sent rifle to ARM Services in Ilion, NY with information paper and suggestion to view this YouTube video for demonstration - 25 Feb - Received an e-mail from Remington indicating they received my rifle. -- E-mail contained a link to get a status of rifle's repair. Problem is when I click on the link, I get this message, "There are no results for the data entered." - 18 Mar 2014 - Sent Remington an e-mail asking for the status of my rifle, as the link was not helpful and my rifle seems to have 'disappeared'. - 27 Mar 2014 - Received the following message from Remington in regards to my Customer Service inquiry "Jim, Your gun is being replaced with a new gun. It should be shipped next week." No further explanation as to 'why' or findings/results of their testing. - 9 Apr 2014 - Received a phone call from a Remington representative (Public Relations) asking if I would speak to a Remington engineer regarding my rifle. I agreed. - 10 Apr 2014 - Spoke to a Remington engineer who explained a major factor was my reference to the temperature and its effect on the trigger assembly (specifically, the bonding agent used during the manufacturing process). He also thanked me for producing this video, sending in my rifle, and sending the accompanying information paper explaining my rudimentary experiment and methods used to discover the issue. He informed me Remington was planning a multi-year recall of the Remington model 700 with the X-Mark Pro trigger, which was subsequently issued 11 Apr 2014. - 11 Apr 2014 - Received following e-mail from Remington representative: "It was a pleasure talking with you yesterday. I wanted to forward you a copy of the recall notice and press release that was recently released. Again, I would like to thank you very much for helping us. Without your rifle we might not have been able to identify this issue. Today we have all benefited from your efforts. I will be back in touch soon." Remington intends to retain my Model 700. They will send me a new Remington 700 AWR II.

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