DATTO PSA Training Part 2

In this video I will cover the following:
1. Creating a new ticket
2. Creating charges
3. Review of ticket window options
4. How emails look and how to reply to clients via Email
5. Checking your list of open tickets
6. Bookmarks and history buttons
7. Creating a new contact for a company
8. Adding trip charge
9. What the checkmarks mean on the calendar
10. Service calls
11. Searching for tickets and filters