Call Center Tips: How to Improve Your Typing Skills

In this video, I talk about how to improve your typing skills.

Typing test is one of the usual assessments when you apply in the call center. You need it because you are going to type notes or reports during or at the end of your call when you start working.

You don't need to be super proficient, but you do have to be fast and accurate to be more effective in your job. Practice makes progress!

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