How to Use the Customer Empathy Map | New Venture Launch

What’s better than watching videos from Alanis Business Academy? Doing so with a delicious cup of freshly brewed premium coffee. Visit www.lannacoffeeco.com and get free shipping on your online order. A Customer Empathy Map is a helpful tool for helping entrepreneurs and teams develop a better understanding of their customer. The Customer Empathy Map is commonly used in the empathize stage of the design thinking process and meant as a way to develop a customer profile. In this video, you'll learn more about the Customer Empathy Map as well as how to develop one for your own business.

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