How to Create WhatsApp Message Templates in 2023
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In this video, I will
In this video, I will show you:
- What WhatsApp Message Templates are
- When you should use them
- And how you can create them (and get them approved by WhatsApp)
Get started with WhatsApp Automation (WhatsApp Automation Starter Pack): https://chatimize.com/whatsapp-automa...
Get started with Manychat: https://chatimize.com/mc/
Get your Facebook Business approved: How to Get Approved for WhatsApp on M...
WhatsApp documentation:
Facebook: updates-to-pricing
Facebook: new-template-guidelines
If you want more videos on how can create chatbots for your business, subscribe to my channel👇
@chatimize
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WhatsApp Message Rules
With WhatsApp, we have two types of conversations:
User-initiated conversations
This is when a user starts a conversation with your chatbot
Business-initiated conversations
This is when a business starts a conversation with a user
Everytime a user interacts with your chatbot, a 24-hour window will open.
So that means that if a user is starting a conversation, sending a message or clicks on a button, we have 24 hours to respond to that message.
And within that 24-hour window, you can send any type of message back to the user. So this includes promotional messages and non-promotional messages.
But if you want to send a message outside the 24-hour window or you want to start a conversation as a business, you need to use WhatsApp Message Templates.
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Three important things about WhatsApp Message Templates:
1. Only verified Facebook business can send these Message Templates
2. We can only send WhatsApp Message Templates in specific situations (these are called categories)
3. Every WhatsApp Message Template must be approved by WhatsApp themselves
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WhatsApp Message Template categories:
1. Utility conversations. These are focused on updates about transactions and updates on account or billing information.
2. Authentication conversations. This is focused on two-factor authentication.
3. Marketing conversations. This category includes conversations about promotions, offers, reminders about events, webinars, or a booking call.
----
Pricing of WhatsApp Message Templates
The price of sending a WhatsApp Message Template differs per country and per category of the template.
The prices can be found here: Facebook: updates-to-pricing
----
Contents:
Intro: (00:00)
Recap of WhatsApp Message Rules: (00:16)
3 Important Notes about Message Templates: (01:20)
Message Template Categories & Examples: (02:10)
Important: You Always Need Permission: (05:52)
How to create a Message Template on Manychat: (06:26)
Using Message Templates in Chat Automations: (10:35)
Pricing of WhatsApp Message Templates: (11:21)
- What WhatsApp Message Templates are
- When you should use them
- And how you can create them (and get them approved by WhatsApp)
Get started with WhatsApp Automation (WhatsApp Automation Starter Pack): https://chatimize.com/whatsapp-automa...
Get started with Manychat: https://chatimize.com/mc/
Get your Facebook Business approved: How to Get Approved for WhatsApp on M...
WhatsApp documentation:
Facebook: updates-to-pricing
Facebook: new-template-guidelines
If you want more videos on how can create chatbots for your business, subscribe to my channel👇
@chatimize
---
WhatsApp Message Rules
With WhatsApp, we have two types of conversations:
User-initiated conversations
This is when a user starts a conversation with your chatbot
Business-initiated conversations
This is when a business starts a conversation with a user
Everytime a user interacts with your chatbot, a 24-hour window will open.
So that means that if a user is starting a conversation, sending a message or clicks on a button, we have 24 hours to respond to that message.
And within that 24-hour window, you can send any type of message back to the user. So this includes promotional messages and non-promotional messages.
But if you want to send a message outside the 24-hour window or you want to start a conversation as a business, you need to use WhatsApp Message Templates.
---
Three important things about WhatsApp Message Templates:
1. Only verified Facebook business can send these Message Templates
2. We can only send WhatsApp Message Templates in specific situations (these are called categories)
3. Every WhatsApp Message Template must be approved by WhatsApp themselves
----
WhatsApp Message Template categories:
1. Utility conversations. These are focused on updates about transactions and updates on account or billing information.
2. Authentication conversations. This is focused on two-factor authentication.
3. Marketing conversations. This category includes conversations about promotions, offers, reminders about events, webinars, or a booking call.
----
Pricing of WhatsApp Message Templates
The price of sending a WhatsApp Message Template differs per country and per category of the template.
The prices can be found here: Facebook: updates-to-pricing
----
Contents:
Intro: (00:00)
Recap of WhatsApp Message Rules: (00:16)
3 Important Notes about Message Templates: (01:20)
Message Template Categories & Examples: (02:10)
Important: You Always Need Permission: (05:52)
How to create a Message Template on Manychat: (06:26)
Using Message Templates in Chat Automations: (10:35)
Pricing of WhatsApp Message Templates: (11:21)
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