Diversity and Inclusion in Management

Forward-thinking managers in all industries are taking steps to attract and retain a workforce that reflects the cultural diversity of the population. They take seriously the fact that there is a link between the diversity of the workforce and financial success in the marketplace. This course describes how the domestic and global workforce is becoming increasingly diverse and how corporations are responding to the challenges and opportunities this presents. We look at the myriad complex issues that managers and employees face in a diverse workplace and present an overview of initiatives taken by corporations to create a more inclusive work environment.

Diversity should be understood as the fact of difference that makes a difference.  Diversity is the “who,” the mix. Diversity is the mix of differences that make a difference.

Inclusion is the goal. Inclusion is the “what,” the mix feeling valued and engaged.  Plainly, inclusion happens when the mix feels valued. Inclusion is leveraging differences to increase opportunities for all.

Organizations that recruit and retain a diverse workforce reap numerous benefits, including improved team problem solving and increased understanding of the marketplace.

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