3 Steps to Organize Customer Feedback in a Small Business Workflow

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Customer feedback allows improvement, but only if you utilize it. In this video, ProcessDriven CEO Layla breaks down three easy steps to improve your feedback process and, ultimately, have a happier audience. Read more: https://loom.ly/QdF-_7Y

Here's what we'll cover:
00:00 Introduction
02:30 Step 1: Create a Collection Structure
05:00 Step 2: Raise Awareness
08:07 Step 3: Process the Feedback
11:25 How we implement this at ProcessDriven

📌 Software mentioned in this video:
Cognito Forms: https://processdriven.co/Cognito
ClickUp: https://processdriven.co/ClickUp
SmartSuite: https://processdriven.co/SmartSuite

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