Developing Proficient Cross Cultural Communication
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3 سال پیش
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Global leaders must also be
Global leaders must also be in constant pursuit of cross cultural communication skills if they are to succeed. We all communicate all the time. So what’s at the heart of communication? Typically, it involves a speaker and a listener and a means of coding and encoding the language of words. Though such an exchange appears simple on the surface, misunderstandings and misinterpretations abound in any communication. Words and nonverbal communication are often open to interpretation of meaning and context.
Context is the information that surrounds a communication and helps it to be conveyed, including the framework, background, and surrounding circumstances. The language of context profoundly affects communication in cross cultural environments. Though we have myriads of cultures around the world, they all fall within two basic categories: high-context and low-context cultures. Information that is delivered in high-context cultures involves highly coded and implicit messages that are difficult for outsiders to interpret. The information is either represented by the physical context or is internal to the person.
Implicit messages usually require a person to read between the lines or interpret nonverbal cues within the greater context of the verbal words. In low-context cultures, on the other hand, most of the communicated information is contained in either explicit codes or the spoken word. Very little is left to be taken for granted by the listener, as the speaker says exactly what they mean. The language of context suggests that people in different cultures interact with and perceive others from wholly different worldviews.
So how do you transcend these barriers to communicating across cultures? Sometimes it takes “lifting out of ourselves”—our deeply entrenched assumptions that have formed our cultural system — and adopting new principles. Principles are chosen, even if they have been ingrained for a long time.
Context is the information that surrounds a communication and helps it to be conveyed, including the framework, background, and surrounding circumstances. The language of context profoundly affects communication in cross cultural environments. Though we have myriads of cultures around the world, they all fall within two basic categories: high-context and low-context cultures. Information that is delivered in high-context cultures involves highly coded and implicit messages that are difficult for outsiders to interpret. The information is either represented by the physical context or is internal to the person.
Implicit messages usually require a person to read between the lines or interpret nonverbal cues within the greater context of the verbal words. In low-context cultures, on the other hand, most of the communicated information is contained in either explicit codes or the spoken word. Very little is left to be taken for granted by the listener, as the speaker says exactly what they mean. The language of context suggests that people in different cultures interact with and perceive others from wholly different worldviews.
So how do you transcend these barriers to communicating across cultures? Sometimes it takes “lifting out of ourselves”—our deeply entrenched assumptions that have formed our cultural system — and adopting new principles. Principles are chosen, even if they have been ingrained for a long time.
3 سال پیش
در تاریخ 1400/06/02 منتشر شده
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