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Rights of a consumer.
Consumer exploitation-- meaning & types


A consumer is a person or a group who intends to order, orders, or uses purchased goods, products, or services primarily for personal, social, family, household and similar needs, not directly related to entrepreneurial or business activities.

World Consumer Rights Day, now celebrated on March 15.

Consumer exploitation is a situation in which a consumer is cheated or given false information by the producer. Large companies with huge wealth, power and reach can manipulate the market in various ways. At times they pass on false information through the media,and other sources to attract consumers.
Types of Consumer exploitation
Adulteration, False Claim, Under Measurements, Hoarding and black marketing, Substandard goods, High Price.
Explanation:
i). Adulteration: Adulteration means mixing or substituting undesirable materials in food. This causes heavy loss to the customers; they suffer from monetary loss as well as spoil their health.
ii).False claim: Sellers make false claim about the durability and quality of their product through advertisements.
iii).Under measurement: Sellers generally give under measured goods and charge for the actual quantity.
iv).Hoarding and black marketing: Trader generally holds the stock of essential commodities to create artificial scarcity in the market so that they can sell their commodities at higher price.
v).Substandard goods: Sellers usually sell inferior quality goods in order to make more profit.
vi).High price: Sellers who are dealing in necessities generally charge arbitrary prices.

Consumer rights

• The right to safety: To be protected against the marketing of goods which are hazardous to health or life.
• The right to be informed: To be protected against fraudulent, deceitful, or grossly misleading information, advertising, labeling, or other practices, and to be given the facts he needs to make an informed choice.
• The right to choose: To be assured, wherever possible, access to a variety of products and services at competitive prices; and in those industries in which competition is not workable and Government regulation is substituted, an assurance of satisfactory quality and service at fair prices.
• The right to seek redressal : Consumers have the right to seek redressal against unfair trade practices and exploitation. If any damage is done to a consumer, he has the right to get compensation depending on the degree of damage.
• The right to represent: Thus, the Act has enabled us as consumers to have the right to represent in the consumer courts.


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2 سال پیش در تاریخ 1401/03/31 منتشر شده است.
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