Webinar: The Digital Shift - Improving patient access and engagement with a Digital Front Door

The digital front door is gaining traction in Australia as patients increasingly expect a convenient gateway to access and engage in their healthcare journey. For hospitals and complex healthcare providers, the digital front door drives automation, visibility and efficiency. Join Five Faces' Chief Customer Officer Rachel Wolfe and Client Engagement Lead Sam Kluge as they share their learnings from multiple digital front door projects, covering: 01:54 What is the digital front door? 05:42 What's driving healthcare to digitise the front door? 13:38 Patient experience and staff experience 24:38 Catering for every patient 28:06 Implementation approach and key implementation challenges 39:17 The future of the digital front door If you found this webinar useful, get in touch: Rachel Wolfe, Chief Customer Officer - [email protected] Sam Kluge, Client Engagement Lead - [email protected]