Crucial Conversations: Tools for Talking When… by Joseph Grenny · Audiobook preview

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Crucial Conversations: Tools for Talking When Stakes are High, Third Edition
Authored by Joseph Grenny, Kerry Patterson, Ron McMillan, Al Switzler, Emily Gregory
Narrated by Joseph Grenny, Emily Gregory

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BOOK DESCRIPTION

The book that revolutionized business communications has been updated for today's workplace. Crucial Conversations provides powerful skills to ensure every conversation-especially difficult ones-leads to the results you want. Written in an engaging and witty style, it teaches listeners how to be persuasive rather than abrasive, how to get back to productive dialogue when others blow up or clam up, and it offers powerful skills for mastering high-stakes conversations, regardless of the topic or person. This new edition addresses issues that have arisen in recent years. You'll learn how to: respond when someone initiates a Crucial Conversation with you; identify and address the lag time between identifying a problem and discussing it; and communicate more effectively across digital mediums. When stakes are high and emotions run strong, you have three choices: Avoid a crucial conversation and suffer the consequences; handle the conversation poorly and suffer the consequences; or apply the lessons and strategies of Crucial Conversations and improve relationships and results. Whether they take place at work or at home, Crucial Conversations have a profound impact on your career, your happiness, and your future. With the skills you learn in this book, you'll never have to worry about the outcome of a Crucial Conversation again.

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ABOUT THE AUTHOR

Joseph Grenny is an international corporate consultant and cofounder of Crucial Learning, a learning company that offers courses in communication, leadership, and performance.


Kerry Patterson is an international corporate consultant and cofounder of Crucial Learning, a learning company that offers courses in communication, leadership, and performance.


Ron McMillan is an international corporate consultant and cofounder of Crucial Learning, a learning company that offers courses in communication, leadership, and performance.


Al Switzler is an international corporate consultant and cofounder of Crucial Learning, a learning company that offers courses in communication, leadership, and performance.


Emily Gregory is an international corporate consultant and leader at Crucial Learning, a learning company that offers courses in the areas of communication, leadership, and performance.

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AUDIOBOOK DETAILS

Purchase on Google Play Books ►► https://g.co/booksYT/AQAAAEB8MHhwFM
Language: English
Publisher: McGraw Hill-Ascent Audio
Published on: December 7, 2021
ISBN: 9781638411208
Duration: 7 hr, 45 min
Genres: Business & Economics / Business Communication / Meetings & Presentations, Business & Economics / Leadership, Business & Economics / Negotiating, Business & Economics / Training

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