Customize the Conversation table in Dynamics 365 Customer Service
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When you customize columns in
When you customize columns in the conversation table in Dynamics 365 Customer Service, agents can quickly summarize the purpose of the interaction and associate conversations with leads. The ability to customize the conversation table improves agent productivity and creates positive customer outcomes.
Try Dynamics 365 Customer Service for free: https://dynamics.microsoft.com/custom...
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Try Dynamics 365 Customer Service for free: https://dynamics.microsoft.com/custom...
#Microsoft #MSFTDyn365
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