Make UX Research Faster with AI: AI for UX with Max Fergus, UserCue

In this installment of AI 4 UX, we sit down with Max Fergus, the CEO of UserCue. He talks with us all about future of UX research and how UserCue offers dynamic AI moderated interviews and analysis at scale.

Learn more about UserCue: https://www.tryusercue.com/

“AI 4 UX” is a space to consider the future of user experience (UX) research with artificial intelligence (AI), brought to you by Brilliant. Join us as we interview leaders and founders of some of the most popular AI tools for UX research. Be sure to subscribe so you don't miss future episodes in this series!

We at Brilliant wanted to learn and keep up ourselves while creating a series you can trust. We want you to know that Brilliant pays full price for all tools we engage, and no parties are getting paid. This is neutral information designed to help us all to learn together.

About Brilliant Experience: Insight. Strategy. Innovation. Brilliant’s psychological research team provides product leaders with a profound understanding of their customer, market size, competitive landscape, and product-market fit so they can make key product decisions with confidence. https://www.brilliantexperience.com/

00:00 Intro
01:33 Who UserCue is for
03:25 When to use UserCue
04:47 AI behind UserCue
07:08 Working differently with UserCue
09:20 Addressing AI concerns
11:11 Examples
20:22 How UserCue got started
22:55 How UserCue will change over time
25:31 How UserCue looks
31:05 How UserCue will evolve
33:20 Getting started with UserCue