How to Connect a Cash Drawer to a POS Receipt Printer - Connecting your Cash Register

You have purchased the 24 volt dc printer driven cash drawer. This video will help you with cable procurement and troubleshooting tips regarding the cash drawer’s electronic opening from your POS receipt printer. The correct apg cable part number required is contingent on your receipt printer make and model. Your precise apg cable part number is located on our connectivity guide. From our website www.cashdrawer.com  search connectivity guide. Your cable part number is located on the third column for example if you have the Epson TM series receipt printer you require the CD-101A cable. This cable is available thru POS resellers and easily found online. In your browser search CD-101A to view your purchasing options. Clip the smaller end of the cable to the drawer kick port of your printer. Then, verify the larger end of the cable in installed in the cash drawer’s RJ 45 port on the bottom of the drawer. Now that the connection is complete there are a few requirements that must be met. Let’s make sure your cash drawer is mechanically sound. Use the key to open then close the drawer nice and smooth with the latch click closing. Verify the lock is in the vertical, 12 to 6 o’clock- electrically online position. Your receipt printer must be operational and error free or it will not electronically kick open the drawer. Finally your point of sale software must communicate to the printer there is a cash drawer, so make sure your cash drawer is enabled in your point of sale software. This might require assistance from your POS software provider.

As always, we want to help so please feel free to contact us. We truly thank you for purchasing our products.

https://www.apgsolutions.com/ | +1 (763) 571-5000




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