High Reliability Organisations - Making It Real

The adoption of the principles of High Reliability Organisational (HRO) theory was a recommendation of the Review of All Fatal Accidents in Queensland Mines and Quarries to reduce the rate of serious accidents and fatalities. So how does one become a high reliability organisation and what does that journey look like?

This panel discussion includes a conversation on leadership as one of the primary challenges in creating an HRO and the need to embrace identity leadership to cultivate and promote a sense of shared social identity built around high reliability. A case study will also be presented on one mining company’s journey towards becoming an HRO.