How to Communicate Clearly in English for Customer Service and Call Center Jobs

Are you a non-native English speaker who needs better communication skills because you work in customer service, a call center, or technical support? In this video, you'll learn how to communicate clearly in English for customer service and call center jobs. These tips will help you improve your accent if you speak with clients and customers in English and want to make sure they understand you better.

Specifically, we'll talk about how to use your voice to speak clearly, how to communicate your meaning through stress and intonation, and why you need to slow down to help the customer understand you better. You'll also learn the importance of showing active listening in English. You don't need to have a perfect accent to communicate clearly with customers and clients in English.

For more on these topics, check out these videos:
Why We Care About Accents: How to Handle Comments About Your Acc...
Find Your Flow When Speaking English: Find Your Flow When Speaking English ...
Pitch and Intonation When Speaking: Pitch and Intonation When Speaking En...
Change Your Meaning With Your Voice: Change Your Meaning with Your Voice -...

Find the transcript and more practice here: https://englishwithkim.com/communicat...

0:00 Introduction to Communicating Clearly
0:56 Speak More Clearly Using Word and Sentence Stress
4:17 Increase the Variety to Sound More Engaging and Interesting
5:22 Slow Down When Talking About Key Points
6:21 Pay Attention to Your Intonation
8:22 Show You're Listening and Ask for Clarification

🤗  I’m Kim, and I’m here to help you express your meaning and your message through stress, intonation, and how you you use your voice and breath.

In other words, you’ll learn how to communicate clearly and confidently in American English so that people will definitely understand (and listen to) what you have to say.

📢  Want to improve how you sound, but not sure where to start?

These videos will help you find your voice in English:
Find Your Voice in American English

👩‍💻  Learn all about courses and coaching right here:
https://englishwithkim.com/work-with-me/

• #education
• #how_to_communicate_clearly_in_english_for_customer_service_and_call_center_jobs
• #communication_skills_for_customer_service_and_call_centers
• #communication_skills_for_non_native_english_speakers
• #customer_service_for_non_native_english_speakers
• #how_to_speak_clearly_for_customer_service_and_call_center_jobs
• #english_for_customer_service_jobs
• #improve_your_accent_for_customer_service_jobs
• #communicate_clearly_for_customer_service_positions_in_english
• #english_with_kim