Fix THX Spatial Audio not working on Windows 11/10 (2023 Updated)

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i. Here are some troubleshooting steps you can try if THX Spatial Audio is not working on Windows:

1. *Check your audio settings.* Make sure that THX Spatial Audio is enabled in the THX Spatial Audio app and in the Windows Sound settings.
2. *Update your audio drivers.* Outdated or corrupt audio drivers can cause THX Spatial Audio to not work properly. You can update your audio drivers by going to the website of your audio device manufacturer and downloading the latest drivers for your device.
3. *Restart your computer.* Sometimes, a simple restart can fix audio problems.
4. *Run the Windows Audio troubleshooter.* The Windows Audio troubleshooter can automatically detect and fix audio problems. To run the Windows Audio troubleshooter, go to Settings - Update & Security - Troubleshoot - Additional troubleshooters. In the list of troubleshooters, select Playing audio and click Run the troubleshooter.
5. *Reinstall THX Spatial Audio.* If you are still having problems, you can try reinstalling THX Spatial Audio. To reinstall THX Spatial Audio, go to the THX Spatial Audio website and download the latest installer.
6. *Contact THX support.* If you have tried all of the troubleshooting steps above and you are still having problems, you can contact THX support for assistance.

Here are some additional tips that may help you fix THX Spatial Audio not working on Windows:

* Make sure that you are using the correct version of THX Spatial Audio for your operating system.
* Make sure that you are using a compatible audio device.
* Try using a different audio output device.
* Try using a different audio cable.
* Try disabling any other audio software that you are using.
* Try changing the audio settings in your game or application.
* Try updating your operating system.
* Try repairing or reinstalling your operating system.

ii. Here are some known errors when installing THX Spatial Audio:

* *"THX Spatial Audio is not compatible with your device."* This error can occur if your audio device is not supported by THX Spatial Audio. To check if your audio device is supported, please visit the THX Spatial Audio website.
* *"THX Spatial Audio installation failed."* This error can occur for a variety of reasons, such as an incompatible driver, a corrupt installation file, or a hardware failure. If you encounter this error, please try the following troubleshooting steps:
   * Make sure that you are downloading the correct version of THX Spatial Audio for your operating system.
   * Try installing THX Spatial Audio in Safe Mode.
   * Run the NVIDIA Display Driver Uninstaller (DDU) to completely uninstall any existing NVIDIA drivers.
   * Restart your computer and try installing THX Spatial Audio again.
   * Contact THX support for assistance.
* *"THX Spatial Audio is not enabled."* This error can occur if THX Spatial Audio is not enabled in the THX Spatial Audio app or in the Windows Sound settings. To enable THX Spatial Audio, please follow these steps:
   1. Open the THX Spatial Audio app.
   2. Click on the "Settings" tab.
   3. Under "Spatial Audio," make sure that the "Enable THX Spatial Audio" checkbox is checked.
   4. Click on the "Save" button.
   5. Open the Windows Sound settings.
   6. Click on the "Spatial Sound" tab.
   7. Select "THX Spatial Audio" from the list of spatial sound providers.
   8. Click on the "Apply" button.
   9. Click on the "OK" button.

iii. Here are some known errors when uninstalling THX Spatial Audio:

* *"THX Spatial Audio is not installed."* This error can occur if THX Spatial Audio is not installed on your computer. To check if THX Spatial Audio is installed, please open the Windows Sound settings and see if "THX Spatial Audio" is listed as a spatial sound provider.
* *"THX Spatial Audio cannot be uninstalled."* This error can occur if THX Spatial Audio is currently in use. To uninstall THX Spatial Audio, please close all applications that are using THX Spatial Audio and then try uninstalling it again.
* *"THX Spatial Audio uninstall failed."* This error can occur for a variety of reasons, such as an incompatible driver, a corrupt installation file, or a hardware failure. If you encounter this error, please try the following troubleshooting steps:
   * Make sure that you are using the correct version of the THX Spatial Audio uninstaller for your operating system.
   * Try uninstalling THX Spatial Audio in Safe Mode.
   * Run the NVIDIA Display Driver Uninstaller (DDU) to completely uninstall any existing NVIDIA drivers.
   * Restart your computer and try uninstalling THX Spatial Audio again.
   * Contact THX support for assistance.