What is Customer Journey Mapping?

Introducing Customer Journey Mapping, a popular Customer Experience tool. It visualizes an end-to-end customer experience, helping businesses deepen their understanding of their customers' behaviors, thoughts, and feelings.

Enhancements of Customer Journey Map in 14.2 SP1:
14 Customer Journey Map Enhancements ...

More about the Customer Journey Tool:
https://www.visual-paradigm.com/featu...

CJM Tutorial: How to Develop a Customer Journey Map?
https://www.visual-paradigm.com/tutor...

Other great features that aid UX design, visual modeling, process modeling, project management and enterprise architecture:
https://www.visual-paradigm.com/editi...

Try it FREE:
https://www.visual-paradigm.com/downl...

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