Using Salesforce Communities to Create a Self-Service Portal for B2B Customers
2 هزار بار بازدید -
5 سال پیش
-
The best B2B businesses serve
The best B2B businesses serve as partners for their customers. They help them plan ahead, meet their clients’ requests, and run their operations smoothly.
So imagine how great it would be if you could put key information at your customers’ fingertips 24 hours a day, 365 days a year.
That’s the power of the Salesforce Community Cloud.
In this short video demo, we’ll show you how one manufacturer provides information about stock availability and product specifications in a self-service portal their customers can access anytime.
The dynamic database offers information unique to each customer. So customers can see how long the estimated delivery time is for their particular geographic region. Or they can download paperwork, like packing slips and invoices, from their past orders. That saves the customer-- and the company’s customer service team -- valuable time.
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Have a question you’d like answered?
Let us know, and we’ll talk through it on a future episode!
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CONNECT WITH MOUNTAIN POINT!
Visit the Mountain Point BLOG: https://mtnpoint.co/2LfzjEE
Like Mountain Point on FACEBOOK: https://mtnpoint.co/2Cf37OZ
Follow Mountain Point on TWITTER: https://mtnpoint.co/2PD3MgL
Follow Mountain Point on INSTAGRAM: https://mtnpoint.co/2S1P0BW
Follow Mountain Point on LINKEDIN: https://mtnpoint.co/2Lj5FhM
Join the SALESFORCE FOR MANUFACTURING GROUP: https://mtnpoint.co/2SLduzx
So imagine how great it would be if you could put key information at your customers’ fingertips 24 hours a day, 365 days a year.
That’s the power of the Salesforce Community Cloud.
In this short video demo, we’ll show you how one manufacturer provides information about stock availability and product specifications in a self-service portal their customers can access anytime.
The dynamic database offers information unique to each customer. So customers can see how long the estimated delivery time is for their particular geographic region. Or they can download paperwork, like packing slips and invoices, from their past orders. That saves the customer
**********************************************************
Have a question you’d like answered?
Let us know, and we’ll talk through it on a future episode!
**********************************************************
CONNECT WITH MOUNTAIN POINT!
Visit the Mountain Point BLOG: https://mtnpoint.co/2LfzjEE
Like Mountain Point on FACEBOOK: https://mtnpoint.co/2Cf37OZ
Follow Mountain Point on TWITTER: https://mtnpoint.co/2PD3MgL
Follow Mountain Point on INSTAGRAM: https://mtnpoint.co/2S1P0BW
Follow Mountain Point on LINKEDIN: https://mtnpoint.co/2Lj5FhM
Join the SALESFORCE FOR MANUFACTURING GROUP: https://mtnpoint.co/2SLduzx
5 سال پیش
در تاریخ 1397/12/24 منتشر شده
است.
2,077
بـار بازدید شده