Reimagining customer service management for a digital world | Atlassian Presents: High Velocity

See how you can set up an intuitive help center in Jira Service Management to streamline customer requests, make escalations effortless, and automate workflows. We’ll share Atlassian’s vision for customer service management and walk you through setting up Jira Service Management for external support.

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00:00 Introduction
04:29 Expanding your IT transformation to customer service
08:31 Demo: Customer service
15:50 Setup & configuration
18:40 The future of connected customer service

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