Guest Enggagment Part 1

Guest Engagement During Make Up Room - Part 1

In this video we will learn the basic convertation with guest during room cleaning. In this scenario the service associate having a situation where the guest is in relax situation, which is reading the magazine while the service associate is cleaning her room.

Video Directed & Created By Hendy Prabowo, and Grace as a Service Associate.

Housekeeping Department, Shangri-la Abu Dhabi.