Difficult Conversations at Work - Communication Tips

Anne Koopmann
Anne Koopmann
18.7 هزار بار بازدید - 11 ماه پیش - As a manager, you might
As a manager, you might wonder how to lead difficult conversations in a way that feels effective and not as exhausting.

It might feel tempting to just avoid the conversations altogether and hope the issue will resolve itself.

In reality, this rarely happens, and the longer we wait to have difficult conversations, the harder it becomes to talk about it.

In this video, I share practical tips and what to say during these difficult conversations.

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⌚️Timestamps:
0:00 Introduction
1:12 WHY: Importance of difficult conversations
2:38 HOW: Preparation
5:08 Define the problem
6:30 Prepare your Opening Statement
7:36 Summary of Opening Statement
9:00 Tips during the conversation
9:48 Why you need Courage

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🙋🏼ABOUT ANNE:
Anne is a German-Australian Leadership Coach for emerging leaders and a consultant for Team and Culture Development. This channel is perfect for you if you are an emerging or aspiring leader and would like to learn new skills to become a courageous leader.


#leadership #leadershipskills #communicationskills #emotionalintelligence #cliftonstrengths
11 ماه پیش در تاریخ 1402/06/27 منتشر شده است.
18,792 بـار بازدید شده
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