Jira Administrator's Guide to Building Questions in Surveys for JSM

The Surveys for Jira Service Management app is a feedback management tool that helps measure and improve your ITSM workflow with customizable user satisfaction surveys and customer feedback. It sends simple automated surveys to users with NPS, CSAT and CES questions. Automated reporting enables you to track, measure and analyze the performance of your agents. Plus, stay on top of completed surveys with email notifications.

This video will help Jira administrators set up JSM Survey questions. We walk you through simple steps to customize the Build part of the Surveys for JSM app.

To learn more, visit our documentation page.
→ https://apps-docs.servicerocket.com/s...

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