Tony Capuano, President and CEO at Marriott International | Redefiners Podcast
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When Tony Capuano took over
When Tony Capuano took over as President and CEO at Marriott International, the company was wrestling with the most significant challenge it’s ever faced as travel essentially shut down due to the COVID-19 pandemic. Further complicating matters, Marriott’s beloved, iconic CEO, Arne Sorenson, had recently passed away and many in the company were dealing with the loss of their visionary leader, mentor, and friend.
On this episode of Redefiners, Tony talks with Clarke and Hoda about leadership lessons he’s gleaned from almost 30 years at Marriott, including his top advice for leaders transitioning into the CEO role. He’ll also dig into Marriott's Bonvoy customer loyalty program, sustainability at scale in the hospitality industry, and how technology and AI can help deliver high-touch personal service.
We'll also hear from Ty Wiggins, an Executive Director in our London office and author of RRA’s latest book, The New CEO: Lessons from CEOs on How to Start Well and Perform Quickly (Minus the Common Mistakes). Ty discusses why transitioning into the CEO role is one of the most challenging—and rewarding—moves of an executive’s career and how new leaders can get off to a strong start.
https://www.russellreynolds.com/en/pe...
ABOUT TONY CAPUANO
Anthony Capuano is President and CEO of Marriott International, Inc. Before he was appointed CEO in February 2021, Mr. Capuano was Group President, Global Development, Design, and Operations Services, where he led the strategic unit growth of all of Marriott’s brands while overseeing the global design team as well as Marriott’s global operating standards and protocols for thousands of properties around the world. Mr. Capuano was also responsible for oversight of the EDITION Hotels, a unique concept in the luxury lifestyle hotel space conceived by hotelier Ian Schrager and Marriott International. Mr. Capuano joined Marriott in 1995 and was instrumental in its steady growth over the years which included the acquisition of Starwood Hotels & Resorts Worldwide in 2016. Mr. Capuano earned a bachelor’s degree from Cornell University in Hotel Administration. He is an active member of the Cornell Hotel Society, The Cornell School of Hotel Administration Dean’s Advisory Board, as well as the Business Roundtable, and the American Hotel and Lodging Association’s IREFAC Council. Additionally, Mr. Capuano serves on the Board of Directors for McDonald's Corporation and Save Venice, a nonprofit organization dedicated to preserving the artistic heritage of Venice, Italy.
LinkedIn: anthonycapuano
@MarriottHotelsandResorts
@MarriottIntl
@MarriottBonvoy
ABOUT REDEFINERS
In each episode, Russell Reynolds Associates Leadership Advisors Hoda Tahoun and Simon Kingston, and Board and CEO Advisor Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. With each episode, you’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory—no matter where you are on your journey.
https://www.russellreynolds.com/en/pe...
https://www.russellreynolds.com/en/pe...
SUBSCRIBE & DOWNLOAD
Apple Podcasts
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Spotify
open.spotify.com/show/5iIg2yqTvVfjl8pBV0SAON?si=09f35febd7f14475
For more Redefiners, visit russellreynolds.com/en/insights/podcasts/redefiners
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Russell Reynolds Associates: russellreynolds.com
#redefinerspodcast #russellreynoldsassociates #leadership #executives
On this episode of Redefiners, Tony talks with Clarke and Hoda about leadership lessons he’s gleaned from almost 30 years at Marriott, including his top advice for leaders transitioning into the CEO role. He’ll also dig into Marriott's Bonvoy customer loyalty program, sustainability at scale in the hospitality industry, and how technology and AI can help deliver high-touch personal service.
We'll also hear from Ty Wiggins, an Executive Director in our London office and author of RRA’s latest book, The New CEO: Lessons from CEOs on How to Start Well and Perform Quickly (Minus the Common Mistakes). Ty discusses why transitioning into the CEO role is one of the most challenging—and rewarding—moves of an executive’s career and how new leaders can get off to a strong start.
https://www.russellreynolds.com/en/pe...
ABOUT TONY CAPUANO
Anthony Capuano is President and CEO of Marriott International, Inc. Before he was appointed CEO in February 2021, Mr. Capuano was Group President, Global Development, Design, and Operations Services, where he led the strategic unit growth of all of Marriott’s brands while overseeing the global design team as well as Marriott’s global operating standards and protocols for thousands of properties around the world. Mr. Capuano was also responsible for oversight of the EDITION Hotels, a unique concept in the luxury lifestyle hotel space conceived by hotelier Ian Schrager and Marriott International. Mr. Capuano joined Marriott in 1995 and was instrumental in its steady growth over the years which included the acquisition of Starwood Hotels & Resorts Worldwide in 2016. Mr. Capuano earned a bachelor’s degree from Cornell University in Hotel Administration. He is an active member of the Cornell Hotel Society, The Cornell School of Hotel Administration Dean’s Advisory Board, as well as the Business Roundtable, and the American Hotel and Lodging Association’s IREFAC Council. Additionally, Mr. Capuano serves on the Board of Directors for McDonald's Corporation and Save Venice, a nonprofit organization dedicated to preserving the artistic heritage of Venice, Italy.
LinkedIn: anthonycapuano
@MarriottHotelsandResorts
@MarriottIntl
@MarriottBonvoy
ABOUT REDEFINERS
In each episode, Russell Reynolds Associates Leadership Advisors Hoda Tahoun and Simon Kingston, and Board and CEO Advisor Clarke Murphy host engaging, purposeful conversations with leaders in and out of the business world who share their insights and perspectives on how they lead, boldly. With each episode, you’ll come away with fresh ideas and tangible takeaways on how you can redefine your own leadership trajectory—no matter where you are on your journey.
https://www.russellreynolds.com/en/pe...
https://www.russellreynolds.com/en/pe...
SUBSCRIBE & DOWNLOAD
Apple Podcasts
podcasts.apple.com/us/podcast/redefiners/id1576922162
Spotify
open.spotify.com/show/5iIg2yqTvVfjl8pBV0SAON?si=09f35febd7f14475
For more Redefiners, visit russellreynolds.com/en/insights/podcasts/redefiners
FOLLOW REDEFINERS:
Instagram: instagram.com/redefinerspodcast/
LinkedIn: linkedin.com/company/russell-reynolds-associates/
X: x.com/RRAonLeadership
Russell Reynolds Associates: russellreynolds.com
#redefinerspodcast #russellreynoldsassociates #leadership #executives
ماه قبل
در تاریخ 1403/03/29 منتشر شده
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