Talking on the phone – 15 – English at Work has the top tips for you
171 بار بازدید -
7 سال پیش
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Anna has been told to
Anna has been told to improve her telephone manner and has welcomed some friendly and useful advice from Denise. They practice some mock phone conversations but Anna receives a real call with a request of a personal nature. How is Anna going to respond? Will her telephone manner be up to the challenge?
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TRANSCRIPT
Anna: (answering the phone) Yes?
Denise: Stop! That's all wrong. I#0
7 سال پیش
در تاریخ 1396/04/21 منتشر شده
است.
171
بـار بازدید شده