Talking on the phone – 15 – English at Work has the top tips for you

TPC
TPC
171 بار بازدید - 7 سال پیش - Anna has been told to
Anna has been told to improve her telephone manner and has welcomed some friendly and useful advice from Denise. They practice some mock phone conversations but Anna receives a real call with a request of a personal nature. How is Anna going to respond? Will her telephone manner be up to the challenge? For more English at Work and other great content:: http://www.bbc.co.uk/learningenglish/english/features/english-at-work TRANSCRIPT Anna: (answering the phone) Yes? Denise: Stop! That's all wrong. I#0
7 سال پیش در تاریخ 1396/04/21 منتشر شده است.
171 بـار بازدید شده
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