Wiliam Ury - Dealing With Difficult Tactics in Negotiation, PON

In this video, William Ury, co-author of Getting to YES, discusses negotiation tactics for dealing with a counterpart who does not want to cooperate, and handling a negotiation that generates strong emotion or conflict. This video includes excerpts from a session of the Program on Negotiation for Senior Executives, taught by Dr. Ury.

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