Writing an email – 18 – English at Work has the words for perfect emails

Anna's having trouble with her emails. She's been trying to sort out the order of Imperial Lemons for Mr Lime. She sends an email but her choice of text-speak isn't appropriate and Paul, the boss, isn't impressed. Anna needs some help from Tom who always has plenty of advice. Her email is rewritten and sent off, but will that be the end of the matter? For more English at Work and other great content:: http://www.bbc.co.uk/learningenglish/english/features/english-at-work TRANSCRIPT Nar

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