Complaining – 26 – English at Work tells you how to complain

Mr Socrates, the big boss from America, is in town and everything must be just right. Unfortunately the hotel room Anna booked for him isn't right so it's up to her to sort it out and that involves some complaining. For more English at Work and other great content:: http://www.bbc.co.uk/learningenglish/english/features/english-at-work TRANSCRIPT Narrator: Welcome back to Tip Top Trading where everyone seems a bit flustered. Paul: …and we really need the best biscuits there are. Denise: Ye

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